Do you accept returns?

All sales are final. Because every piece in our shop is one-of-a-kind resale, we do not accept returns or issue refunds.
How long does shipping take?

We ship via USPS within the United States. Standard shipping typically takes 3–7 business days after processing. Expedited options may be available at checkout.
How long does processing take?

Orders are processed within 1–3 business days of purchase. You’ll receive a shipping confirmation email with tracking once your order is on its way.
How much does shipping cost?

Shipping costs are calculated at checkout based on your location and order weight.
What if my package is lost or damaged?

Once a package is in the hands of the carrier, The Coconut Closet is not responsible for lost, stolen, or damaged items. We recommend purchasing shipping insurance at checkout if available.
Do you offer exchanges?

We do not offer exchanges at this time, as items sell quickly and stock cannot be held.
What if I have questions about an item before buying?

Please review all photos and measurements carefully before purchasing. If you have questions about sizing, condition, or details, reach out to us on Instagram or via email—we’re happy to help you find your perfect piece!
How are items inspected?

All items are thoroughly inspected and accurately described. Any notable wear or imperfections are disclosed in the product listing.